Accessibility statement

Our website is always being updated and improved. We’ve tried to build it in a way that to help people access as much as they can.

We believe you should be able to access this site’s information with assistive technology, like JAWS (Job Access With Speech), NVDA (Non Visual Desktop Access), ZoomText, and Dragon Naturally Speaking. It should also be usable with screen magnifiers and operating system speech recognition software if you use it.

We would like your feedback on how accessible our site is for you, so that we can keep improving it. Please email feedback to

Help using computers, the web and assistive technology

If you need extra help in using computers, the web and assistive technology, we recommend BBC My Web, My Way. This site has videos and information to help you use the accessibility features of your computer and how to make it easier to use the web.

Browsers we support

Our accessibility features work when using the following browsers:

  • Chrome
  • Safari
  • Firefox
  • Android browser
  • Internet Explorer 10, 11 and 12.

We have chosen these browsers because they are the most common, covering over 98% of all web users.

Making the text bigger

You may be able to change the text size in your browser. Some browsers also have widgets and plugins to help you make the text bigger.

Change the colours

We’ve tried to use colours that make the words on our webpages easy to read, but we know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser.

Document downloads

For documents provided in PDF or Word document format, you may need to install some free software:

Alternative formats

If you want any information on this site in an alternative format or language please visit the Contact Us page to see how to get in touch.


To make things easier for screen reader users, all images in our site have alternative text that clearly describes what they show.


Our links always use link text that makes sense out of context, so that what we’re linking to is clear to everyone.


All the video content embedded on this site or on our YouTube channel is available to watch with optional subtitles, also known as closed captions. If your browser doesn’t support frames, you can read a written transcript of the film.

We use YouTube for our videos because it’s the most accessible way to present videos online that we know of, however, we cannot control the accessibility of YouTube video functionality.

Content pulled in from social media, such as Twitter and Facebook

In some parts of our site, we display content that has been pulled in from social media sites such as Twitter and Facebook. These sites often restrict the ways in which content can be displayed, and sometimes this means it is not as accessible as we would like. We try to keep these to a minimum and provide alternative content.


We have used a tooltip to highlight where we think there are words or terms that need some more explanation.  All words and sentences that have a tooltip are underlined with a row of dots.

This accessibility information was last updated on 6 December 2016. We review it every 12 months

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