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We Are Hiring!

Outreach Administrator 

Join the People Matters team in Leeds 
Are you organised, confident with IT and a friendly communicator? We’re looking for an Outreach Administrator to support our Outreach Managers and help keep our services running smoothly. 

Pay: £13.45 per hour 
Hours: 20 hours per week, ideally over four days. We’re open to discussing flexibility around hours with the successful candidate. 
Contract: Temporary, initially for 12 months 
Location: Leeds, with some remote working possible 

Key responsibilities 
✓ Keep member and staff records accurate and up to date. 
✓ Support rotas, scheduling and session changes. 
✓ Respond to enquiries and keep staff, members and families informed. 
✓ Prepare documents, reports and meeting notes. 
✓ Maintain training and compliance records, and help with basic finance administration. 

What we’re looking for 

✓ Friendly, clear and professional communication. 
✓ Strong organisation and attention to detail. 
✓ Confidence using Outlook, Word and Excel, and willingness to learn our Access system — no previous Access experience needed. 
✓ A reliable, practical and inclusive approach to supporting others. 
✓ Care and discretion when handling confidential information. 

This role may not suit you if… 
✗ You prefer one fixed task rather than varied responsibilities. 
✗ You prefer very little contact with staff, members or families. 
✗ You’re uncomfortable using IT or learning new systems. 
✗ You’re uncomfortable handling sensitive information. 
✗ You find managing several tasks or keeping people updated difficult. 

For more information & full job description: Please email Elissa@peoplemattersleeds.co.uk  
To apply: Please send your CV and a covering letter to Elissa@peoplemattersleeds.co.uk 

Closing date: 2 December 2026. 

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People Matters is a Leeds‑based charity supporting people with learning disabilities, autistic people, and people with other hidden disabilities to live independent, fulfilling lives. We work alongside people to help them build confidence, develop skills, and make choices about their own lives — in ways that matter to them.

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People Matters (West Yorkshire) is a charitable incorporated organisation reg no: 1170724
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